• Change Font Size
  • S
  • M
  • L
  • No : 433
  • Search Publication Date : 2019/04/30 00:00
  • Update Date and Time : 2019/06/25 00:00
  • Print

Image/Sound/Video error

It occurs frequently that images do not display and, sound and animations do not play.
Category : 

Answer

All data (images, voices, videos, etc.) can be downloaded in order to prevent any problems during gameplay.
 
*Due to the amount of data, we recommend using a stable Wi-Fi network.
 
[How to Download All]
 
(1)Tap the gear icon on the left side of the Home Screen.
 
 
(2)Tap [Settings].
 
 
(3)Tap [Manage Data].
 
 
(4)Tap [Download All].
 
 
*Please scroll down to the bottom.
 
If the problem cannot be resolved with the FAQ, please contact us using the form below