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  • No : 436
  • Search Publication Date : 2019/06/24 00:00
  • Update Date and Time : 2019/06/25 00:00
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I can't update the app.

 I can't update the app.
Category : 

Answer

If you are unable to update the app, please try the following.
 
 【iOS】
-Reboot your device. 
【Android】
-Clear cache and reboot your device.
 
-Check your internet connection. If your internet is unstable, it is possible that you will not be able to update the application. Please make sure you have a stable internet connection before trying to update the application again. 
*We recommend using a Wi-Fi connection.
 
-Check your device storage. If you don't have enough storage space, it is possible that you will not be able to update the application. Please make sure you have enough storage space before trying to update the application again.
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