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  • No : 459
  • Search Publication Date : 2019/06/13 00:00
  • Update Date and Time : 2019/06/25 00:00
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I received an item, but it does not show up in my inventory.

I received an item, but it does not show up in my inventory.
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Answer

An unstable internet connection may cause a delay in the display of your received Items. We kindly suggest you wait a moment before trying once more. 
 
You may also try the following steps to check your received items: 
 
From the Home Screen tap the Present Box > [History].
 
Upon tapping History, you can view the history of the Items received from your Present Box. 
 
In addition to the Items received from your Present Box, you can also view the Items received from Fate Weave and battles.
If the problem cannot be resolved with the FAQ, please contact us using the form below